Lost Property
Items left behind may have been turned into our Lost and Found property operator Smarte Carte who are located in T1 Arrivals.
Smarte Carte endeavour to match items that have been turned in with items reported lost by their owners. Items of lost property will be retained by Smarte Carte for a period of three months, and after this time, the property will be disposed of.
If you are looking for a lost item please click here. If you can’t locate your item, please email dub.lostproperty@smartecarte.ie with details of your lost item, providing as much detail as possible.
Please note: It can take between 24 – 48 hours for items to appear on the databases.
Reclaiming your property:
Claim online
If you find a match for your property, claim it online, providing as much detail as possible to help confirm ownership.Any items lost can also be claimed in person from Smarte Carte, which is open 24 hours, located in the Arrivals Hall of Terminal 1 next to the car rental desks.
Shipping
If your ownership of the lost item is able to be verified, you can either collect in person or arrange for it to be shipped. You’ll be provided with all the information you need either way.
Administration/service fees may apply, plus postage and packaging if you require your item to be shipped.
Please note: Dublin Airport does not deal with any property lost or left on board aircraft, or with any queries relating to checked in baggage. All such matters are the responsibility of the airline or its ground handling agent.
- If you have found a lost item and wish to turn it in, please go to the Smarte Carte branch, which is open 24 hours, located in the Arrivals Hall of Terminal 1 next to the car rental desks.
- There is a handling charge payable for each lost item returned to its owner.
- A valid photo ID will be required for inspection when collecting lost property.
