Click & Collect
Browse your favourite brands at dublinandcorkdutyfree.ie, order 12 hours before departing from or arriving to Dublin Airport and your products will be ready for you to pick up at our Shopping Collection points on your departure from or arrival to Dublin Airport.
Where to collect your purchases?
We have two collection points in each of our Terminals. We have a ‘Click & Collect Collection Point’ in departures Terminal 1 and Terminal 2, in addition to the Arrivals Collection Points in both Terminal 1 and Terminal 2.
Please have photo identification with you, as well as proof of purchase, when collecting your goods from the collection point.
- Terminal 1 - The Shop & Drop desk in the arrivals level
- Terminal 2 - In Dublin Airport Duty Free, just after leaving the Baggage Hall and immediately after exiting the Customs checkpoint
- More information is available here.
For any queries, please email customerservice@dublinandcorkdutyfree.ie.
*Please note that the Shop & Drop service is only available to passengers travelling within the European Union.
This is a free service available to all passengers travelling within the EU. It isn’t available to passengers travelling to non-EU destinations as all liquor and tobacco has to be exported to avail of the Duty Free prices.
Similarly, any VAT relief on non-duty free products such as perfume for passengers flying outside the EU can only be obtained if the product is exported, so we don’t offer the Shop & Drop service in this scenario.
Save at least 15% on all beauty compared to downtown for fragrance skin care and makeup. In this way, all customers benefit from low prices, not just those travelling to duty free destinations.
This single price policy ensures that all passengers irrespective of their destination make significant savings when shopping at Dublin Duty Free. Four out of five passengers departing from Dublin and Cork airports are travelling to duty EU destinations, so the majority of passengers benefit from this policy
Separately we also have a range of premium liquor brands, including Hendricks Gin, grey Goose vodka and Coole Swan liqueur, which have a single price for all destinations, whether they are duty free or duty paid. This offers significant discounts on downtown prices to all passengers, whether or not they are travelling to a Duty Free destination.
We guarantee that perfumes, aftershaves and other fragrances are at least 15% cheaper than downtown price and we are also 15% cheaper than downtown prices for skincare and make up products. These savings apply to all passengers, regardless of whether or not they are flying to a duty free destination.
Boarding cards are scanned by ARI for a number of reasons. These include checking whether a passenger is travelling to a duty free or duty paid destination and understanding passenger spending patterns. In order for a passenger to buy duty free alcohol or tobacco, it is a requirement that the passenger in question can prove that they are travelling to a duty free destination.
We use this spending pattern information in conjunction with other market research to improve the retail offer in our stores, and to help plan staffing levels. This information also allows daa to assess the commercial potential of a new route or service, as we may have information on historic passenger spends for the destination and/or the airline in question.
The only information that is tracked is the item purchased, the airline, and the destination in question. We do not record any personal information in relation to passengers.
It is policy in our stores to ask that passengers present their boarding card when making a purchase, however if any passenger buying a non-duty free product does not wish to provide this information, we will still make the sale.
