Frequently Asked Questions
- Yes, baby food or food for people on special diets is allowed, as are medicines.
- Passengers are allowed to bring these items through the screening points in the quantities needed during their trip and should ask for the red tray where these items can be placed separately from hand baggage and other liquids, gels or pastes at Security screening.
- Passengers may be required to demonstrate that what they are carrying is for genuine purposes, such as a medical/doctor/physician’s note.
Update as of January 30, 2024, daa announces re-introduction of live animal screening facility for passengers departing from Dublin Airport.
Please contact your airline or travel agent directly to organise the transportation of pets and animals. For further information visit - Department of Agriculture, Food and Marine.
Terminal 1: Proceed through Security and access to the Lounge is on ‘The Street’ between the Security check areas. The Lounge is situated on the 2nd level and access is via the stairs or lifts which are positioned directly opposite the shops.
Terminal 2: Lounge is located airside on the same level as the T2 departure gates and is directly adjacent to the 400 gates. Access from the lift brings you direct to the Lounges corridor and is sign-posted.
Yes, there are courtesy telephones located throughout the terminal building which go directly to the Information Centre.
Trolleys can be found at the departures level and in the arrival’s baggage hall in both Terminal 1 and Terminal 2 and can also be found in the short-term car parks.
- In Terminal 1, the children’s area is located across from Starbucks, on the way to departure gates 101-121.
- In Terminal 2, the children’s area is located up in the Mezzanine area, beside Burger King.
For passenger special assistance help and support, please click here.
