Airport Club
For Airport Club help and support, please read our frequently asked questions below where you might find the answer you are looking for. If you want to contact us, please use the form further below.
Frequently asked questions
Your expiry date is printed on your membership
card. If you still need to proceed with your enquiry, please complete the form
below.
If you are an existing Airport Club member, a guide on how to activate your digital membership card can be found here. Or after you have just joined or renewed your Airport Club membership, you will receive an email with instructions on how to download your digital membership card using your membership details. A guide on how to activate your digital membership card can be found here.
Please note, you may not be able to add your digital membership card if using a VPN. Please ensure you are connected to a Wi-Fi or 4G/5G network without a VPN.
Yes. A guide on how to activate your digital membership card can be found here.
Yes, you can continue using your physical Airport Club membership card. This will arrive within 7-10 working days after joining Airport Club. If you wish to avail of your membership benefits sooner, you can add your digital membership card to the Dublin Airport App.
Only the named membership card holder can use the Airport Club service. To ensure your safety, all card type usage is monitored. If we detect any unusual activity, your membership will be frozen, and we will contact you immediately.