General Airport Queries
For general airport help and support, please read our frequently asked questions below where you might find the answer you are looking for. If you want to contact us, please use the form further below.
Frequently asked questions
For queries around what items you can bring through security in your hand luggage, please click here.
For check-in queries, please contact your airline who will be able to assist you, or click here for more information.
For queries regarding border control please email BMU@justice.ie.
- For lost property on board Ryanair flights, you can report missing items by emailing dub.lostproperty@smartecarte.ie.
- For Ryanair baggage queries, please call 00 353 1 812 1367.
- For lost property on board Aer Lingus flights, you can report missing items here.
- For Aer Lingus baggage queries, please call 00 353 1 761 7838.
- For Swissport baggage queries, please email to dub.bagtrace@swissport.com.
- For Sky Handling baggage queries, please call 00 353 1 808 0381 or email baggage@shp.ie.
For any queries about lost property at the airport, please click here.
- For Ryanair baggage queries, please call 00 353 1 812 1367.
- For Aer Lingus baggage queries please call 00 353 1 761 7838.
- For Swissport baggage queries, please email dub.bagtrace@swissport.com.
- For Sky Handling baggage queries, please call 00 353 1 808 0381 or email baggage@shp.ie.
For information on Travel document queries, visit the department of foreign affairs website here.
For unaccompanied minors queries, please contact your airline, who will be able to assist you or visit. View airline contact details here.
Click here for details on baggage dimensions.
Please complete the form below and we will get back to you as soon as possible.
